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RAW Outdoors – A Brief History
Our journey began way back in 1999. Bored with being tied to a desk all day and with an insatiable urge to hit the hills whenever possible, we had this crazy idea to set up an outdoor store that catered for all those passionate outdoor enthusiasts out there. After ten years our journey is by no means complete. And the journey so far has taught us some important things. Like climb more mountains, test out more funky kit and where we want to go, and just as importantly, where we don't want to go. At RAW Outdoors we love everything to do with the great outdoors and our aim is to pass on our passion to every customer while remembering our core values:-
- Committed to offering you competitive prices on quality brands. - To only sell quality products that last. - To be honest about stock when we have products in stock and when we don’t. - To always be there when you need us. - To endeavour to always dispatch goods the same day you order them
Award Winning Online Outdoor Store – Shop with Confidence
Raw Outdoors’ has been awarded ‘On-Line Retailer of the year’ by the Irish Outdoors Awards and Outsider magazine. Our site is intuitive, simple and secure including many fantastic features which make shopping at Raw Outdoors an enjoyable online retail experience
Extensive Product Range
We have relationships with some of the leading manufacturers of mountaineering, camping and outdoor clothing available, featuring thousands of products which we are continually adding to as we source new and innovative items. We work with great outdoor brands such as Jack Wolfskin, Marmot, Outdoor Research and Inov-8 to name a few. However we’re always open to suggestions, so if there’s an outdoor clothing or equipment brand that we don’t sell and you think we should let us know and we’ll see what we can do.
100% Satisfaction Guarantee
Our 100% satisfaction guarantee ensures that every item you purchase at RAW Outdoors meets your highest standards—or you can return it for a replacement or refund.
Since 1999 Raw Outdoors have been looking after adventurers from all walks of life and over the years we’ve learned loads about what makes great gear. Our employees continually use all the gear we have to do the same activities that you do—from weekend hill walking, mountain marathons and ascents in the Alps and beyond.
Plus, we are passionate about listening to our customers and getting their feedback - good or bad! So what does this mean for you the customer? It means you can count on everything we offer to be highly functional and 100% satisfaction guaranteed. Which means you can't go wrong with gear from RAW Outdoors.
If you’re ever dissatisfied with an item you’ve purchased from RAW Outdoors, you can return or replace your purchases under our “No Quibble, Officer Dibble” 30 days returns policy .
Best Advice
We understand that it’s not always easy to keep up to date with the fast moving world of outdoor kit and new developments in technology. If you need some help with anything to do with hill walking or mountaineering you can rely on our team of outdoor experts to point you in the right direction. Our team is highly experienced with in-house experts in all outdoor disciplines – just call us on +44(0)28-97510533 or email us at info@rawoutdoors.co.uk
Fast Delivery – Free On Orders Over £75
Every order is a priority order! Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren’t left waiting. We aim to dispatch every in-stock order placed before 1pm that day (Mon-Fri). Once we have done our bit we hand your parcel over to our delivery partners and they do the rest. Delivery is FREE on orders to the UK and Ireland over £75.
Top Class Service
We all know that sometimes things don’t go according to plan and if you have a problem, we’ll get it sorted. Whether it’s a late delivery, a damaged parcel, a broken product or if you want to have your order exchanged or refunded, we’ll be there to make it all easy and painless. We always want you to be happy with your shopping experience from the point you decide you might need something new, through years of enjoyment on the trail or mountainside.
Respecting The World We Live In
At RAW Outdoors we love the outdoors more than most and we are acutely aware of the impact that we have on the environment. A few years ago we agreed that we needed to run the business by considering the social and environmental impacts of business decisions made by us.
By being more thoughtful in our operations, we can reduce our impacts on the planet. But we have a higher aspiration - use the power of innovation and collaboration with our industry peers to create positive change that is beneficial not only to RAW Outdoors, but manufacturers, other retailers and also you, our customers who love the worlds wild and remote spaces just as much as us.
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